Floor Supervisor

HSH Group / The Peninsula Hong Kong; Paris; On-site; EUR 42,000 - 54,000; Full time

Job summary

The Peninsula Paris on Avenue Kléber is seeking a Floor Supervisor to join its luxury five-star team. You will lead the floor crew, ensure flawless room preparation, and maintain impeccable cleanliness and floral decor in guest rooms.

Fluency in French and English is required, with third language appreciated. This role demands attention to detail, autonomy, dynamism, and a proactive approach to guest satisfaction.

Qualifications

• 3 years experience in a similar field.
• Fluent in French and English; third language appreciated.
• Knowledge and practice of IT tools.
• Availability, dynamism, responsiveness and autonomy.
• Developed attention to detail.

Responsibilities

• Responsible for all assigned area's floor cleaning, replenish supplies, amenities, linens per specification and trained guidelines
• Guarantees the perfect preparation of rooms for all guest
• Complete floor check at assigned time
• Checks and renews floral decorations in the rooms, in collaboration with our team of florists
• Assists maids and valets if required by the activity
• Ensures proper operation of all technical facilities available to customers
• Leads, coordinates and manages the activity and team of valets, maids and crew members on the floor to optimize results

Skills

Fluent in French and English

IT tools

Tools

IT tools

Job description

Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world's most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Floor Supervisor.

• Work for a luxury Five Star hotel on the historic Bund in Paris
• Share our core values: excellence and generosity
• Grow within a diverse, prestigious and international property.

Key accountabilities :

• Responsible for all assigned area's floorcleaning, replenish supplies, amenities, linens per specification and trained guidelines
• Guarantees the perfect preparation of rooms for all guest
• Complete floor check at assigned time
• Checks and renews floral decorations in the rooms, in collaboration with our team of florists
• Assists maids and valets if required by the activity
• Ensures proper operation of all technical facilities available to customers
• Ensures the hiring, training, motivating, mentoring and development of department members
• Leads, coordinates and manages the activity and team of valets, maids and crew members on the floor or floors entrusted to him/her to optimize results

General requirements:

• 3 years experience in a similar field
• Curiosity and open-mindedness
• Fluent both in French and English (third language appreciated)
• Knowledge and practice of IT tools
• Availability, dynamism, responsiveness and autonomy
• Developed attention to detail