Floor Supervisor

Hsh-Group-; Paris; On-site; EUR 30,000 - 42,000; Full time

Job summary

The Peninsula Paris is seeking a Floor Supervisor to oversee floor operations and ensure flawless room readiness. You will supervise valets and maids, coordinate floral decor, and ensure the proper functioning of technical facilities on the floor.

The role requires 3 years in a similar field, fluency in French & English, IT tool knowledge, autonomy, and strong attention to detail in a prestigious, international Paris property.

Qualifications

• 3 years experience in a similar field.
• Fluent in French and English.
• Knowledge and practice of IT tools.

Responsibilities

• Responsible for all assigned area's floor cleaning, replenish supplies, amenities, linens per specification and trained guidelines.
• Guards the perfect preparation of rooms for guests.
• Complete floor check at assigned time.
• Renew floral decorations in rooms with the team of florists.
• Assists maids and valets as required by activity.
• Ensures proper operation of technical facilities available to customers.
• Leads, trains, mentors and develops department members.
• Leads and coordinates the activity of valets, maids and crew on the floor to optimize results.

Skills

Fluent French & English

Attention to detail

Autonomy

Tools

IT tools

Job description

Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world's most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Floor Supervisor.

• Work for a luxury Five Star hotel on the historic Bund in Paris
• Share our core values: excellence and generosity
• Grow within a diverse, prestigious and international property.

Key accountabilities :

• Responsible for all assigned area's floorcleaning, replenish supplies, amenities, linens per specification and trained guidelines
• Guarantees the perfect preparation of rooms for all guest
• Complete floor check at assigned time
• Checks and renews floral decorations in the rooms, in collaboration with our team of florists
• Assists maids and valets if required by the activity
• Ensures proper operation of all technical facilities available to customers
• Ensures the hiring, training, motivating, mentoring and development of department members
• Leads, coordinates and manages the activity and team of valets, maids and crew members on the floor or floors entrusted to him/her to optimize results

General requirements:

• 3 years experience in a similar field
• Curiosity and open-mindedness
• Fluent both in French and English (third language appreciated)
• Knowledge and practice of IT tools
• Availability, dynamism, responsiveness and autonomy
• Developed attention to detail