FIELD TECHNICIAN

Bergerat Monnoyeur Romania; Gondreville; On-site; EUR 32,000 - 52,000; Full time

Job summary

Monnoyeur seeks a service technician to perform roaming diagnostics and maintenance on equipment. You will prepare parts, materials and tools, and collaborate with the sales team and customers on repair solutions and offers. Strong autonomy and problem-solving abilities are essential.

The role emphasizes safety rules, environmental compliance, and timely reporting of activities to line management, with occasional backup in other areas.

Qualifications

• Vocational Baccalaureate to Bac+2 in maintenance, mechanics or electrical engineering, or significant experience preferred.
• In-depth professional knowledge in mechanical, electrical, hydraulic fields.
• Basic IT literacy and familiarity with information systems.

Responsibilities

• Perform diagnostics and repairs on equipment, in collaboration with the technical team.
• Prepare parts lists, consumables and tools for interventions.
• Provide repair recommendations to customers and formalize offers where appropriate.
• Carry out preventive and corrective maintenance per maintenance plans and procedures.
• Document interventions, hours worked and reports for management.

Skills

Analytical skills

People skills

Autonomy

Organizational skills

Thoroughness

Curiosity

Adaptability

Responsiveness

Education

Vocational baccalaureate to Bac +2 in maintenance, mechanics or electrical engineering

Tools

IT basics

Job description

Job Description Summary

JOB PURPOSE Based on the activities assigned by his or her superiors, the service technician performs mobileoperations and carries out work (repairs, maintenance, etc.) on equipment and installations.

Significant Activities

• Carry out routine or complex diagnostics in collaboration with assistance technique
• Draw up lists of parts needed to complete the work
• Prepare work (parts, consumables, tools, etc.)
• Recommend repair solutions to customers (replacement, repair, etc.) and formalize the offer, where appropriate, (information, quotation, etc.) with internal and external stakeholders (sales teams, customers, etc.)
• Perform a risk analysis prior to intervention
• Carry out preventive and corrective maintenance on equipment (overhauls, repairs, etc.) based on maintenance plans and operating procedures
• Ensure that equipment is in good working order after intervention
• Understand and use technical documentation (manuals, etc.)
• Perform simple commissioning of equipment
• Determine the qualification of repair orders (billable, warranty, contract, etc.)
• Parameterize and calibrate hardware based on customer application
• Indicate opportunities for additional interventions in the business tool
• Complete the various business documents and tools relating to operations (reports, hours worked, logbooks, etc.)
• Report daily on activities to line management (alerts, tasks carried out, etc.)
• Occasionally provide back-up on another perimeter (geographical, sector, activity, etc.)

Responsibilities and Scope for Action

• Ensure the quality and timeliness of roaming operations
• Ensure compliance of workstations and tools (vehicle, tools, etc.)
• Know and strictly apply health and safety rules (personal protective equipment, procedures, working alone, etc.)
• Know and strictly apply the rules of the customer's risk prevention plan
• Know and strictly apply environmental rules (sorting, anti-contamination, etc.)
• Know and apply internal and external compliance procedures and rules
• Respect standard times
• Perform on-call duties as required

Professional Knowledge: Diploma(s) and or Experience(s)

Vocational baccalaureate to Bac +2 in maintenance, mechanics or electrical engineering or significant experience preferred

Specific Knowledge(s)

• In-depth professional knowledge in the technical field (mechanical, electrical, electrical engineering, hydraulics, etc.)
• Professional knowledge of products (ranges, functionalities, etc.)
• General knowledge of health, safety and environmental regulations
• Basic knowledge of IT tools and information systems
• Intermediate level of English (A2)

Behavioral skill(s)

• Analytical skills
• People skills
• Autonomy
• Organizational skills
• Thoroughness
• Curiosity
• Adaptability
• Responsiveness

Culture

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.