Field Service Engineer: Onsite Tech, Travel & Helpdesk

Omnicell; Paris; On-site; EUR 42,000 - 64,000; Full time

Job summary

Omnicell is seeking a Field Service Engineer to perform periodic maintenance, troubleshoot and repair systems, and provide on-site and remote support. The role includes upgrades on customer sites and rotating weekend standby.

Candidates should have electronics/electrical/mechatronics training, healthcare experience, and strong networking skills, with fluency in French and travel willingness. Travel by car and plane is required, and the position emphasizes independent work and teamwork in a

Qualifications

• Vocational training in electronics, electrical, or mechatronics.
• Experience in hospital/healthcare ecosystem.
• Experience using generative AI tools to improve efficiency.

Responsibilities

• Periodic maintenance for systems within the assigned area.
• Troubleshooting and repairing existing systems.
• On-site analysis and solving problems via phone.
• Remote analysis via dial-up/remote control.
• Occasional helpdesk support.
• Upgrading existing systems on customer site.
• Rotating standby (emergency services) on weekends/holidays.

Skills

Electronics & electrical

Field service experience

Networking skills

French fluency

Driver's license B

Team player

Independent work

Willing to travel

Generative AI tools

Education

Electronics/Electrical/Mechatronics degree

Healthcare ecosystem experience

Job description

Omnicell is seeking a Field Service Engineer to perform periodic maintenance, troubleshoot and repair systems, and provide on-site and remote support. The role includes upgrades on customer sites and rotating weekend standby.

Candidates should have electronics/electrical/mechatronics training, healthcare experience, and strong networking skills, with fluency in French and travel willingness. Travel by car and plane is required, and the position emphasizes independent work and teamwork in a