Healthcare Field Services Engineer – Field Tech & Training

OSI Systems, Inc.; Friauville; Hybrid; EUR 44,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Life assurance

Job summary

Spacelabs Healthcare in France seeks a Field Services Engineer to diagnose customer problems, perform repairs, and support preventive maintenance across local and remote systems. You will train customers on new equipment, manage service logistics, and promote service contracts.

Strong communication, autonomy, and full driving license are essential. Occasional travel within the territory and beyond may be required.

Qualifications

• BAC + 2 or equivalent relevant experience.
• Degree in Electronics, Computer Science, or Biomedical Technology desirable.
• English fluency (written and spoken) mandatory.
• Valid Category B driving licence required.
• Patient Monitoring and Diagnostic Cardiology products knowledge (stand‑alone and networked).
• Experience with biomedical technology in a hospital or healthcare environment desirable.
• Large territory coverage experience.

Responsibilities

• Answer customer service calls and arrange service visits per policy.
• Implement service repairs and provide intervention reports; fault diagnosis and repair analysis.
• Schedule and execute Preventive Maintenance activities.
• Manage service operations in the territory and meet objectives.
• Report customer service/technical problems per Quality Policy.
• Provide regular activity reports.
• Promote service contracts and products; upsell where applicable.
• Install updates/upgrades and train customers on new equipment.
• Support during clinical trials or presentations as needed.
• Maintain inventory and field kits; ensure they are stocked and functional.
• Deliver Technical Training Courses to end-customers.
• Occasional international and domestic travel may be required.

Skills

Communication skills

English fluency

Autonomy

Teamwork

IT skills

Education

BAC + 2 (Bachelor + 2 years)

Electronics/CS/Biomedical Engineering degree desirable

Tools

Biomedical equipment knowledge

IT networking knowledge

PC software basics

Job description

Spacelabs Healthcare in France seeks a Field Services Engineer to diagnose customer problems, perform repairs, and support preventive maintenance across local and remote systems. You will train customers on new equipment, manage service logistics, and promote service contracts.

Strong communication, autonomy, and full driving license are essential. Occasional travel within the territory and beyond may be required.