Field Service Engineer – Europe (On-Site/Remote Support)

Keysight Technologies; Les Ulis; On-site; EUR 45,000 - 65,000; Full time

Job summary

Keysight Technologies seeks a Field Service Engineer to deliver remote and on-site support to European customers, focusing on France, the U.K. and Ireland.

You will install, calibrate, troubleshoot, repair, and upgrade hardware and software, and train customers as needed. The role requires travel across Europe (50-60%), fluent French and English, and a Bachelor’s degree in Electronic or Electrical Engineering or equivalent.

Qualifications

• Bachelor’s Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent.
• Fluent in French and English is mandatory.

Responsibilities

• Schedule and implement new system installations and decommissioning at customer site.
• Schedule and deliver annual and bi-annual on-site system calibrations.
• Installation of hardware, software and firmware upgrades and service notes.
• Perform remote and on-site troubleshooting and repair of customer equipment in a timely, thorough, and professional manner.
• Lead field service and support projects requiring coordination with other functions and customers.
• Deliver face-to-face customer training.
• Assist the Sales teams as needed; proactively look for growth opportunities to drive new solution sales and annual recurring revenue.

Skills

Fluent in French and English

Education

Bachelor’s Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent

Job description

Keysight Technologies seeks a Field Service Engineer to deliver remote and on-site support to European customers, focusing on France, the U.K. and Ireland.

You will install, calibrate, troubleshoot, repair, and upgrade hardware and software, and train customers as needed. The role requires travel across Europe (50-60%), fluent French and English, and a Bachelor’s degree in Electronic or Electrical Engineering or equivalent.