Field Service Engineer I: Innovative Hardware Installations

ASM; Crolles; Presencial; EUR 55 000 - 75 000; Tempo integral

Resumo da oferta

ASM is seeking a technically skilled professional in France to ensure tool uptime, support hardware installations, and maintain critical technical information. The role emphasizes collaboration with international clients and internal teams, delivering robust customer relationships and continuous improvement in processes.

Applicants should hold a Bachelor's in Engineering, have strong stakeholder management, and communicate fluently in English to work with a global customer base.

Qualificações

• Bachelor's degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required for international clients

Responsabilidades

• Maintain tool uptime and installation/support of hardware issues.
• Develop and maintain technical information for stakeholders.
• Understand and build long-term innovative global technology systems for customer relationships.
• Ensure effective communication channels for customer follow-up.
• Drive continuous improvement of customer experience through team, hardware, software, and support tools.
• Manage new product installs and hardware development.
• Project manage new evaluations and ensure success.
• Perform additional tasks as needed.
• Business travel as required.

Conhecimentos

Stakeholder management

Team collaboration

English fluency

Formação académica

Bachelor's degree in Engineering discipline

Descrição da oferta de emprego

ASM is seeking a technically skilled professional in France to ensure tool uptime, support hardware installations, and maintain critical technical information. The role emphasizes collaboration with international clients and internal teams, delivering robust customer relationships and continuous improvement in processes.

Applicants should hold a Bachelor's in Engineering, have strong stakeholder management, and communicate fluently in English to work with a global customer base.