Enterprise Cybersecurity Account Manager

HarfangLab; Paris; On-site; EUR 80,000 - 95,000; Full time

Benefits offered by this job

Health, well-being & sports benefits

Meal vouchers

25 days annual leave

RTT days

Office in Paris center

Job summary

HarfangLab, a French cybersecurity scale-up in Paris, is seeking an Account Manager to own retention, growth, and long-term success of a portfolio including strategic enterprise accounts. You will secure renewals, build trusted relationships with key stakeholders, and drive additional revenue through upsell and cross-sell.

You will collaborate with Customer Success, Account Executives, Sales Engineers, and channel partners to maximize value, expand footprint, and lead negotiations through

Qualifications

• Bachelor's or Master's degree in Business, Sales, or a related field.
• Proven experience selling cybersecurity solutions in a B2B SaaS environment.
• Experience managing enterprise accounts and renewals with growth.

Responsibilities

• Own the renewal strategy and execution across your assigned territory.
• Manage and grow a portfolio of commercial and enterprise customers.
• Build trusted relationships with key stakeholders and decision-makers.
• Identify renewal risks and implement mitigation plans.
• Develop and execute account plans to maximize retention and growth.
• Identify upsell and cross-sell opportunities within existing accounts.
• Promote HarfangLab's products and services to address evolving customer needs.
• Expand HarfangLab's footprint across business units and departments.
• Lead commercial discussions through to contract signature.
• Collaborate with channel partners to generate and close opportunities.
• Develop relationships with resellers and ecosystem partners.
• Coordinate partner-led account development and co-selling initiatives.
• Partner with Account Executives, Customer Success Managers, and Sales Engineers to deliver a seamless experience.
• Contribute to business reviews, strategic account planning, and Salesforce forecasting.

Skills

Excellent written and verbal comms

Relationship building

Customer-centric mindset

Influence senior decision-makers

Organizational planning & forecasting

Autonomous and proactive

Collaborative team player

Curiosity and adaptability

Ownership & accountability

Interest in cybersecurity

CRM proficiency (Salesforce)

Education

Bachelor's or Master's degree in Business, Sales, or related field

Tools

Salesforce

Job description

HarfangLab, a French cybersecurity scale-up in Paris, is seeking an Account Manager to own retention, growth, and long-term success of a portfolio including strategic enterprise accounts. You will secure renewals, build trusted relationships with key stakeholders, and drive additional revenue through upsell and cross-sell.

You will collaborate with Customer Success, Account Executives, Sales Engineers, and channel partners to maximize value, expand footprint, and lead negotiations through