Enterprise Account Manager — Remote (VetTech SaaS)

Partech; France; Remote; EUR 62,000 - 85,000; Full time

Benefits offered by this job

PTO + Bank holidays

Learning budget: $1,000 USD yearly

Job summary

Digitail, the AI operating system for veterinary clinics, seeks an Account Manager to own and grow relationships with our largest multi-location clients. You will guide onboarding, coordinate rollout across locations, and serve as the primary relationship owner for enterprise accounts, driving adoption and long-term value.

Remote or hybrid options are available in North America; you will collaborate with Onboarding, Support, Product, and Sales teams to optimize workflows, identify expansion

Qualifications

• Experience in VetMed or exposure to VetMed.
• Proven SaaS account management or enterprise customer experience.
• Experience coordinating onboarding across multiple sites.
• Strong stakeholder management across exec and operations.

Responsibilities

• Build and manage relationships with multi-location veterinary groups.
• Own end-to-end lifecycle from onboarding to expansion.
• Lead onboarding and rollout of new clinics.
• Drive adoption and workflow optimization across locations.
• Coordinate with Onboarding, Support, Product, and Sales teams.
• Identify expansion opportunities and broader platform adoption.
• Own the long-term account plan and quarterly business reviews.
• Escalation owner for complex issues and customer advocacy.

Skills

VetMed experience

SaaS Account Mgmt

Enterprise customers

Stakeholder management

Cross-functional teamwork

Job description

Digitail, the AI operating system for veterinary clinics, seeks an Account Manager to own and grow relationships with our largest multi-location clients. You will guide onboarding, coordinate rollout across locations, and serve as the primary relationship owner for enterprise accounts, driving adoption and long-term value.

Remote or hybrid options are available in North America; you will collaborate with Onboarding, Support, Product, and Sales teams to optimize workflows, identify expansion