EMEA IT Support Specialist — Windows, 365 & Cybersecurity

Solmax; Les Mureaux; On-site; EUR 32,000 - 45,000; Full time

Job summary

Solmax is seeking an IT Support Specialist at our Les Mureaux site in France, with initial duties at Bezons and then Les Mureaux from 2027 onward. You will provide hands-on IT support to local users, install and maintain desktops and laptops, resolve hardware, software, network, and M365 issues, and manage ticket requests while collaborating with international IT teams.

Ideal candidates hold an Associate's or Bachelor's degree in IT and have at least two years of IT support experience, with

Qualifications

• Minimum 2 years in IT support, help desk, or end-user support roles.
• Solid knowledge of Windows environments and Microsoft 365.
• Good understanding of networks and ticket management tools.
• Professional level of English for international collaboration.

Responsibilities

• Provide hands-on IT support to local users.
• Install, configure, and maintain desktops, laptops, and peripherals.
• Diagnose and resolve hardware, software, network, and M365 issues.
• Manage and track user requests through the ticketing system.

Skills

Windows environments

Microsoft 365

Networking basics

Ticketing system

End-user support

English proficiency

Education

Associate's or Bachelor's degree in IT

Tools

Ticketing tools

Job description

Solmax is seeking an IT Support Specialist at our Les Mureaux site in France, with initial duties at Bezons and then Les Mureaux from 2027 onward. You will provide hands-on IT support to local users, install and maintain desktops and laptops, resolve hardware, software, network, and M365 issues, and manage ticket requests while collaborating with international IT teams.

Ideal candidates hold an Associate's or Bachelor's degree in IT and have at least two years of IT support experience, with