Elevator Maintenance Technician – Customer-Focused & Safe

KONE; Olemps; On-site; EUR 32,000 - 52,000; Full time

Job summary

KONE is seeking a field service professional to manage on-site customer relationships and deliver high-quality service for lift and escalator equipment. You will ensure proactive communication, accurate reporting of work performed, and strict adherence to safety and maintenance procedures.

This role requires coordinating with site contacts, managing tools and inventory, and contributing to continuous improvement.

Qualifications

• Experience in on-site maintenance and customer-facing roles.
• Ability to follow safety instructions and maintenance procedures.
• Strong reporting skills for time sheets and work performed.

Responsibilities

• Perform planned maintenance, callouts, and repairs on equipment.
• Provide accurate back reporting of work performed at equipment level.
• Ensure site safety and proper handling of lift equipment.
• Coordinate with supervisor to plan workload and stock needs.
• Participate in training to stay updated on lift technology.

Skills

Customer communication

Safety compliance

On-site service delivery

Report writing

Team leadership

Job description

KONE is seeking a field service professional to manage on-site customer relationships and deliver high-quality service for lift and escalator equipment. You will ensure proactive communication, accurate reporting of work performed, and strict adherence to safety and maintenance procedures.

This role requires coordinating with site contacts, managing tools and inventory, and contributing to continuous improvement.