Automatic Door Maintenance Technician – On‑Site Excellence

Kone México; Pau; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

KONE is seeking a field-facing role focused on customer satisfaction and on-site service delivery. You will communicate clearly with end-users, ensure accurate reporting of work performed, and maintain strong relationships with on-site contacts and customers.

The position emphasizes safety, timely service visits, and proactive problem identification. You will collaborate with supervisors, manage stock and tools, and contribute to ongoing safety improvements in a dynamic, global elevator and

Qualifications

• Responsibilities require proactive on-site communication and customer satisfaction.
• Accurate real-time reporting of work performed.
• Maintain relationships with customers, contact persons, and end-users on site.
• Identify on-site risks and escalate as needed.

Responsabilités

• End-users and site safety are the responsibility.
• Maintain a safe working environment on site.
• Follow safe working practices and maintenance instructions.

Connaissances

Customer service

On-site communication

Safety awareness

Outils

CRM software

MS Office

Description du poste

KONE is seeking a field-facing role focused on customer satisfaction and on-site service delivery. You will communicate clearly with end-users, ensure accurate reporting of work performed, and maintain strong relationships with on-site contacts and customers.

The position emphasizes safety, timely service visits, and proactive problem identification. You will collaborate with supervisors, manage stock and tools, and contribute to ongoing safety improvements in a dynamic, global elevator and