Digital Project Leader – Customer Portal & CRM

AIRBUS OPERATIONS SAS; Toulouse; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Airbus Operations SAS in Toulouse, France, is seeking a Digital Project Leader (f/m) to join the Customer Services Digital Excellence team. You will lead digital products and services across Digital Customer Journey, In Service A/C Management, Training and Flight Ops.

This role focuses on leading projects for a full set of digital products and Business Owned Tools to support and operate customers' aircrafts and to drive the Customer Service Digital Journey.

Responsabilités

• Assessing & monitoring the expected Digital Project’s value
• Ensuring the on-time, on-cost and on-quality delivery of the Digital Project
• Providing the Digital Project’s maturity, along its lifecycle, to all stakeholders
• Consolidating the Business Requirements or To Be vision to enable the design of the digital solution
• Enabling the change management activities to secure the end-users’ onboarding and adoption, alongside managing the suppliers’ deliveries

Description du poste

Airbus Operations SAS in Toulouse, France, is seeking a Digital Project Leader (f/m) to join the Customer Services Digital Excellence team. You will lead digital products and services across Digital Customer Journey, In Service A/C Management, Training and Flight Ops.

This role focuses on leading projects for a full set of digital products and Business Owned Tools to support and operate customers' aircrafts and to drive the Customer Service Digital Journey.