Digital Project Lead: CRM & Salesforce Training Solutions

Airbus; Marseille; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Attractive salary

Profit sharing

Employee savings plan

Employee stock purchase plan

Extra days off

Staff council

Complementary health insurance

Upskilling opportunities

International mobility

Résumé du poste

Airbus Helicopters is seeking a Digital Project Leader – CRM & Training Solutions to join our IT Department in Marignane, France. You will lead end-to-end digital IT projects within the Salesforce portfolio, including Sales Cloud, Service Cloud, Marketing Cloud and CPQ, driving the TEEMS initiative to go-live in 2027.

You will manage testing, cutover planning, and post-launch support, while coordinating external integrators and stakeholders across Marketing, Sales and Support in a fast-paced

Qualifications

• Minimum 5 years managing digital IT projects in complex matrix organizations (aerospace or industrial background preferred).
• Strong functional and technical understanding of the Salesforce ecosystem (Sales, Service, CPQ, etc.) to effectively challenge and guide the external integrator.
• Demonstrated track record in managing testing phases, cutover plans, and post-launch support under both Agile and Waterfall frameworks.
• Practical experience overseeing third-party system integrators and application management partners.
• Advanced/Fluent level in English. Autonomous, resilient under go-live pressure, with strong leadership and stakeholder communication skills.

Responsabilités

• TEEMS Project Finalization: Orchestrate user acceptance testing (UAT), defect triage, change management, and go-live readiness activities for the TEEMS solution.
• Production Stabilization & Support: Oversee early-stage production support following launch, ensuring swift incident resolution, user feedback loop management, and platform stability.
• Salesforce Roadmap Delivery: Lead subsequent digital projects on the Salesforce platform, converting business requirements from Marketing, Sales, and Support into clear functional and technical specifications.
• Vendor & Integrator Governance: Manage external integrators and contractors to ensure deliverables meet schedule, quality, budget, and architectural standards.
• Stakeholder Management: Maintain regular project status, risk mitigation plans, and governance reporting for both business owners and IM leadership.

Connaissances

Digital IT project management

Salesforce

Stakeholder communication

Agile & Waterfall

Vendor management

English fluency

Outils

Salesforce

Description du poste

Airbus Helicopters is seeking a Digital Project Leader – CRM & Training Solutions to join our IT Department in Marignane, France. You will lead end-to-end digital IT projects within the Salesforce portfolio, including Sales Cloud, Service Cloud, Marketing Cloud and CPQ, driving the TEEMS initiative to go-live in 2027.

You will manage testing, cutover planning, and post-launch support, while coordinating external integrators and stakeholders across Marketing, Sales and Support in a fast-paced