Digital Project Leader Portal & CRM (F/M) (H/F)

AIRBUS OPERATIONS SAS; Toulouse; On-site; EUR 70,000 - 100,000; Full time

Job summary

Airbus Operations SAS in Toulouse, France, is seeking a Digital Project Leader (f/m) to join the Customer Services Digital Excellence team. You will lead digital products and services across Digital Customer Journey, In Service A/C Management, Training and Flight Ops.

This role focuses on leading projects for a full set of digital products and Business Owned Tools to support and operate customers' aircrafts and to drive the Customer Service Digital Journey.

Responsibilities

• Assessing & monitoring the expected Digital Project’s value
• Ensuring the on-time, on-cost and on-quality delivery of the Digital Project
• Providing the Digital Project’s maturity, along its lifecycle, to all stakeholders
• Consolidating the Business Requirements or To Be vision to enable the design of the digital solution
• Enabling the change management activities to secure the end-users’ onboarding and adoption, alongside managing the suppliers’ deliveries

Job description

Job Description

Airbus Commercial Aircraft is looking for a Digital Project Leader (f/m) to join our Customer Services Digital Excellence team (SDOC) based in Toulouse, France.

You will be part of a team developing digital products and services covering Digital Customer Journey, In Service A/C Management, Training and Flight Ops, and Business Owned Tools Nursery. As part of the Customer Services Innovation and Digital Solutions (SD) team, you will be involved in leading projects for a full set of digital products and services and Business Owned Tools (BOTs) aiming at supporting and operating our customers' aircrafts and being a key actor in the Customer Service Digital Journey.

Your working environment

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges

• Assessing & monitoring the expected Digital Project’s value
• Ensuring the on-time, on-cost and on-quality delivery of the Digital Project
• Providing the Digital Project’s maturity, along its lifecycle, to all stakeholders
• Consolidating the Business Requirements or To Be vision to enable the design of the digital solution
• Enabling the change management activities to secure the end-users’ onboarding and adoption, alongside managing the suppliers’ deliveries