Desktop Support Engineer

H-Tech Supports; Paris; On-site; EUR 31,000 - 33,000; Full time

Benefits offered by this job

Company laptop

Career training opportunities

Job summary

H-Tech Supports is seeking a hands-on on-site Helpdesk specialist based in Paris. You will manage daily user requests, diagnose hardware and software issues, and maintain productive workflows for on-site users.

This 12-month freelance contract offers a full-time 40-hour work week, with a company laptop provided and opportunities for career training to support ongoing professional development.

Qualifications

• Proven experience in a helpdesk or desktop support environment.
• Strong troubleshooting skills for desktop hardware, operating systems, and common software applications.
• An on-site working presence in Paris for a 40-hour weekly schedule.
• The ability to operate independently under a freelance contract structure.

Responsibilities

• Handle daily helpdesk requests.
• Resolve hardware and software issues.
• Ensure seamless technical operations for on-site users.
• Combine hands-on execution with direct user support.

Skills

Helpdesk experience

Troubleshooting

On-site work

Independent freelancer

Job description

About H-Tech Supports

Founded in 2013, H-Tech Supports has grown organically year on year to provide technology services in over 50 countries. We help clients navigate digital transformation, combining industry knowledge with quality service to keep operations running and advance technological capabilities through our own engineers and approved service partners.

Your first months at H-Tech Supports

Based on-site in Paris, you will step into a 12-month freelance contract supporting our clients through a 40-hour work week. You will handle daily helpdesk requests, resolve hardware and software issues, and ensure seamless technical operations for our on-site users. By combining hands-on technical execution with direct user support, you will quickly become a trusted resource for maintaining day-to-day productivity and smooth digital workflows.

What the role requires

• Proven experience in a helpdesk or desktop support environment.

• Strong troubleshooting skills for desktop hardware, operating systems, and common software applications.

• An on-site working presence in Paris for a 40-hour weekly schedule.

• The ability to operate independently under a freelance contract structure.

Perks and support

We provide a company laptop to keep your workspace fully equipped, alongside career training opportunities to support your ongoing professional development.

Compensation

EUR 2,800–3,000 per month