Delivery Lead, ERP

Jobtailor; Saint-Germain-en-Laye; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Jobtailor is seeking a senior leader to manage relationships with strategic clients and coordinate cross-functional teams across ERP, PLM, CRM, MES and data solutions. You will drive business development, monitor forecasts, and lead governance meetings with executives.

The role requires deep expertise in project and account management, strong stakeholder engagement, and a track record of delivering complex transformations in aerospace, manufacturing, or related industries.

Qualifications

• Significant, demonstrable experience in project management, program management, or strategic account management is essential.

Responsabilités

• Lead the relationship with a portfolio of strategic clients.
• Oversee activities carried out by 4CAD Group teams within the assigned scope.
• Ensure coordination and information flow between the departments.
• Monitor activity forecasts and ensure commitments are delivered.
• Lead client steering and governance meetings.
• Identify risks, anticipate needs, and propose action plans.
• Build lasting, trust-based relationships with high-priority clients.
• Identify new business development opportunities and contribute to revenue growth with sales teams.
• Support industrial companies in their digital transformation through PLM, ERP, MES, Simulation, CRM, and Data solutions.

Connaissances

Project Management

Strategic Account Management

Business Development

Client Relationship Management

Digital Transformation

ERP

PLM

CRM

MES

Data Solutions

Outils

ERP Solutions

PLM Solutions

CRM Solutions

MES Solutions

Data Solutions

Description du poste

• Lead the overall relationship with a portfolio of strategic clients
• Oversee all activities carried out by 4CAD Group teams within the assigned scope
• Ensure coordination and effective information flow between the various departments
• Monitor activity forecasts and ensure commitments are properly delivered
• Lead client steering and governance meetings
• Identify risks, anticipate needs, and propose appropriate action plans
• Build lasting, trust-based relationships with high-priority clients
• Identify new business development opportunities and contribute to revenue growth alongside the sales teams
• Support industrial companies in their digital transformation through PLM, ERP, MES, Simulation, CRM, and Data solutions

Requirements

• Significant, demonstrable experience in project management, program management, or strategic account management is essential
• Ability to interact with senior stakeholders, including Executive Management, Finance, Operations, and IT leadership
• Experience working in complex client environments involving significant organizational, political, and economic considerations
• Excellent analytical skills
• Strong communication skills
• Strong business acumen and commercial orientation
• Ability to identify business development opportunities and contribute to account growth
• A cross-functional view of business processes and ERP, PLM, CRM, or MES solutions is highly desirable
• Knowledge of the aerospace, manufacturing, distribution/trading, or food-processing sectors is an advantage
• Good understanding of business processes, including finance, procurement, supply chain, production, sales, and quality
• Knowledge of ERP environments
• Understanding of information systems and digital transformation
• Understanding of the interactions between ERP, PLM, CRM, MES, and data tools
• Proven ability to manage complex projects or programs
• Experience managing a client portfolio and prioritizing competing demands
• Expertise in tracking commitments, performance indicators, and forecasts
• Expertise in risk management and resolving complex issues
• Experience leading steering committees and governance meetings
• Ability to bring together multidisciplinary teams and coordinate internal and external stakeholders
• Strong communication, influencing, and negotiation skills
• Consultative approach and ability to provide strategic guidance and support

Core Competencies

Demonstrates expertise in project management and strategic account management, with a strong focus on client relationship building and business development. Proficient in navigating complex client environments and facilitating digital transformation through ERP, PLM, CRM, and MES solutions.

Highest-signal resume keywords

• Project Management
• Strategic Account Management
• Business Development
• Client Relationship Management
• Digital Transformation

Hard Skills

• Project Management
• Program Management
• Business Development
• Risk Management
• Performance Tracking
• Analytical Skills
• Understanding of ERP
• Understanding of PLM
• Understanding of CRM
• Understanding of MES

Soft Skills

• Strong Communication Skills
• Influencing Skills
• Negotiation Skills
• Consultative Approach
• Ability to Coordinate Teams

Industry Keywords

• Aerospace
• Manufacturing
• Distribution
• Food Processing
• Business Processes

Tools & Technologies

• ERP Solutions
• PLM Solutions
• CRM Solutions
• MES Solutions
• Data Solutions