Customer Service Lead — Scale & Automate (France/UK)
77 Foods
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Job summary
La Vie is seeking a Customer Service Lead to head the France and UK CS teams from Paris, overseeing data integrity in Odoo and Looker. You will drive automation, optimize workflows, and coordinate with Supply Chain to meet growth and launches.
The role requires leadership experience, ERP expertise (Odoo), and bilingual French/English communication in a dynamic plant-based food company.
Qualifications
- 3+ years in Customer Service or order administration required.
- Experience coordinating people or projects preferred.
- Fluent French and English (C1) required; strong written/oral skills.
Responsibilities
- Lead and scale the Customer Service team for France and the UK.
- Organise team ownership, documented processes, and backups.
- Serve as Odoo master data key user and ensure data quality in Odoo and Looker.
Skills
Education
Tools
Job description
La Vie is seeking a Customer Service Lead to head the France and UK CS teams from Paris, overseeing data integrity in Odoo and Looker. You will drive automation, optimize workflows, and coordinate with Supply Chain to meet growth and launches.
The role requires leadership experience, ERP expertise (Odoo), and bilingual French/English communication in a dynamic plant-based food company.
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