Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Cross Border Talents; Marseille; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Relocation support

Flight reimbursement (up to €400 after

Studio in Lisbon or Porto (€280/month)

Job summary

Cross Border Talents is seeking a Customer Service Advisor fluent in French to work from sunny Portugal with relocation support. You will handle inquiries via phone, chat and email in French, log cases in CRM, and collaborate with the team to maintain service quality.

The role offers a full-time contract with a base salary plus performance bonus. EU passport or Portuguese residency is required, and relocation assistance is provided to Lisbon or Porto.

Qualifications

• Fluent French or native level in French
• English proficiency at least intermediate
• Experience in customer service or hospitality is a plus

Responsibilities

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up and track outcomes
• Collaborate with team members to maintain service quality

Skills

French language

English language

Customer service

Job description

Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Job Openings Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

About the job Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Live & Work in Portugal:

Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world.Move to Portugal with full relocation support. Enjoy Mediterranean life while building your career in an international team.

Role Overview:

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile:

• Fluent/C2 French + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Portugal
• Customer service or hospitality experience is a plus
• EU passport or Portuguese residency card (must have)
• Flight reimbursement (up to 400 after 6 months)
  Studio in Lisbon or Porto (280/month incl. bills, deducted from payslip)
• Modern office spaces in city centers, close to public transport
• Supportive onboarding, training, and mentorship
• 24/7 rotating shift schedule for flexibility
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, social events
• Friendly, inclusive environment with career progression pathways

Take this opportunity to live in sunny Portugaland grow professionally.