CRM Manager: Loyalty & Engagement Campaigns (On Site)

Talantir; France; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

The Bicester Collection is seeking a CRM Manager for La Vallée Village on a fixed-term contract (mid June to mid December 2026). You will lead loyalty-driven CRM initiatives, define engagement strategies and oversee membership communications to drive guest engagement.

Requirements include 5+ years in CRM, Salesforce Loyalty proficiency, and strong data skills with Excel or Power BI. Fluent in English and native French, on-site work in France.

Qualifications

• 5+ years in a CRM role contributing to loyalty projects.
• Proficient with Salesforce Loyalty.
• Data manipulation and visualization with Excel/Power BI.
• Keen interest in customer engagement and loyalty topics.
• French native with excellent English communication.

Responsibilities

• Develop the CRM value proposition and engagement strategy.
• Supervise the membership programme's communication strategy.
• Monitor engagement across database segments and campaigns.
• Plan, implement and manage performance of member campaigns.
• Create exclusive benefits and rewards with cross-functional teams.

Skills

CRM experience

Analytical mindset

Languages: French (native); English (fl

Tools

Salesforce Loyalty

Excel

Power BI

Job description

The Bicester Collection is seeking a CRM Manager for La Vallée Village on a fixed-term contract (mid June to mid December 2026). You will lead loyalty-driven CRM initiatives, define engagement strategies and oversee membership communications to drive guest engagement.

Requirements include 5+ years in CRM, Salesforce Loyalty proficiency, and strong data skills with Excel or Power BI. Fluent in English and native French, on-site work in France.