Cloud Partner Success Engineer: Onboard, Support & Educate Partners
JOTELULU France
14 days+
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Benefits offered by this job
Job summary
A leading cloud solutions provider in Paris is looking for a Partner Success Engineer. This role focuses on providing exceptional support and guidance to partners, ensuring their success with our cloud services. The ideal candidate will have over 3 years in technical support, excellent communication skills in French and English, and strong technical knowledge in cloud technology. Responsibilities include assisting with technical issues, onboarding new partners, and maintaining documentation. Join us to help shape the future of cloud services!
Qualifications
- 3+ years in a technical support or customer success role, preferably in cloud services.
- Ability to diagnose complex issues and provide effective solutions.
- Strong understanding of cloud computing and virtual infrastructure.
Responsibilities
- Assist partners with technical issues related to cloud services.
- Guide new partners through the onboarding process.
- Diagnose and solve complex technical problems.
Skills
Customer-focused
Problem-solving mindset
Excellent communication skills
Team player
Adaptability
Education
Degree in Computer Science or related field
Tools
Jira
Confluence
AWS
Azure
Google Cloud
Windows Server
Linux system administration
VMWare
Hyper-V
Job description
A leading cloud solutions provider in Paris is looking for a Partner Success Engineer. This role focuses on providing exceptional support and guidance to partners, ensuring their success with our cloud services. The ideal candidate will have over 3 years in technical support, excellent communication skills in French and English, and strong technical knowledge in cloud technology. Responsibilities include assisting with technical issues, onboarding new partners, and maintaining documentation. Join us to help shape the future of cloud services!
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