Cloud Partner Success Engineer: Onboard, Support & Educate Partners

JOTELULU France; Paris; Sur place; EUR 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Training resources

Collaborative work culture

Flexible working hours

Résumé du poste

A leading cloud solutions provider in Paris is looking for a Partner Success Engineer. This role focuses on providing exceptional support and guidance to partners, ensuring their success with our cloud services. The ideal candidate will have over 3 years in technical support, excellent communication skills in French and English, and strong technical knowledge in cloud technology. Responsibilities include assisting with technical issues, onboarding new partners, and maintaining documentation. Join us to help shape the future of cloud services!

Qualifications

• 3+ years in a technical support or customer success role, preferably in cloud services.
• Ability to diagnose complex issues and provide effective solutions.
• Strong understanding of cloud computing and virtual infrastructure.

Responsabilités

• Assist partners with technical issues related to cloud services.
• Guide new partners through the onboarding process.
• Diagnose and solve complex technical problems.

Connaissances

Customer-focused

Problem-solving mindset

Excellent communication skills

Team player

Adaptability

Formation

Degree in Computer Science or related field

Outils

Jira

Confluence

AWS

Azure

Google Cloud

Windows Server

Linux system administration

VMWare

Hyper-V

Description du poste

A leading cloud solutions provider in Paris is looking for a Partner Success Engineer. This role focuses on providing exceptional support and guidance to partners, ensuring their success with our cloud services. The ideal candidate will have over 3 years in technical support, excellent communication skills in French and English, and strong technical knowledge in cloud technology. Responsibilities include assisting with technical issues, onboarding new partners, and maintaining documentation. Join us to help shape the future of cloud services!