Client Success Manager - Landscape & Property Care

Kenlee Services; Auvergne-Rhône-Alpes; Sur place; EUR 45 000 - 66 000; Plein temps

Résumé du poste

Kenlee Group, LLC is seeking a talented Account Manager to oversee service delivery and enhancements for a portfolio of premier commercial properties in the Dallas/Fort Worth area. You will be the primary client contact and ensure satisfaction and property stewardship.

You will collaborate with Landscape Supervisors to train teams and work directly with Kenlee Services experts to provide comprehensive landscape management, including proactively identifying issues and offering improvements.

Qualifications

• Passion for working directly with customers and providing exemplary service.
• Superb communication and organizational skills; knowledge of Spanish a plus.
• Willingness to learn green industry trends and practices.

Responsabilités

• Proactively communicate and build trusting relationships with clients.
• Plan and schedule field operations to exceed client expectations.
• Provide service, delivery and producing oversight for accounts.
• Identify landscape deficiencies and provide remedies to problems found.
• Provide clients with enhancement opportunities on existing properties.
• Full-scope management of a commercial property portfolio.
• Provide continuous innovative ideas pertaining to client satisfaction and maintenance productivity.

Connaissances

Customer service

Communication

Organizational skills

Description du poste

Kenlee Group, LLC is seeking a talented Account Manager to oversee service delivery and enhancements for a portfolio of premier commercial properties in the Dallas/Fort Worth area. You will be the primary client contact and ensure satisfaction and property stewardship.

You will collaborate with Landscape Supervisors to train teams and work directly with Kenlee Services experts to provide comprehensive landscape management, including proactively identifying issues and offering improvements.