Client Relations & Contracts Specialist

Jobtailor; Champs-sur-Marne; Sur place; EUR 38 000 - 52 000; Plein temps

Résumé du poste

Jobtailor is seeking a detail-focused Back Office professional in France to manage contracts, invoicing, and disputes for a diverse client base. You will process purchase orders, enter services into the system, and verify invoices before sending. A strong client relationship mindset and organized, methodical work style are essential.

You will work with a 10-person Back Office team, reporting to the Back Office Manager, and support rate adjustments and contract implementations as needed.

Qualifications

• Bachelor’s degree or equivalent in SME management, sales, or related field.
• Minimum two years in a similar Back Office role.
• Experience in contract management, invoicing, and dispute handling.
• Strong client relationship skills and empathy.

Responsabilités

• Manage contract openings, invoicing and dispute resolution for diverse clients.
• Receive purchase orders and enter services into the internal system.
• Assign work to planning; ensure rigorous follow-up and follow-through.
• Enter rates for services and verify invoices before sending.
• Handle annual rate adjustments and special requests; coordinate with collections.
• Maintain client relationships by phone and email; respond to billing questions.
• Support new contract implementations; report to Back Office Manager.

Connaissances

Contract management

Invoicing

Dispute resolution

Customer relationship skills

Empathy

Active listening

Prioritization

Multitasking

Organization

Methodical approach

Formation

Bachelor’s degree to 2-year post-secondary education in SME Management or related field

Outils

Internal Software System

Description du poste

Jobtailor is seeking a detail-focused Back Office professional in France to manage contracts, invoicing, and disputes for a diverse client base. You will process purchase orders, enter services into the system, and verify invoices before sending. A strong client relationship mindset and organized, methodical work style are essential.

You will work with a 10-person Back Office team, reporting to the Back Office Manager, and support rate adjustments and contract implementations as needed.