Bilingual Office & Billing Coordinator (FR/EN)

Coates Group; Paris; On-site; EUR 40,000 - 48,000; Full time

Benefits offered by this job

Annual bonus program

Thrive Program: flexible work options

Wellbeing paid days

Job summary

Coates Group in Paris is seeking a Finance & Admin professional to handle cash collection and invoicing for ~1,500 restaurant customers, and to manage day-to-day office administration to support our growth in France and Europe.

The role requires fluent French and English, strong Excel/ERP/CRM skills, and the ability to coordinate with Finance, customers and local teams. A structured, process-driven approach is essential.

Qualifications

• Experience in sales administration and finance operations in multi-tasking, multi-functional, and global environments.
• Excellent oral and written communication skills, in French and in English.
• Ability to engage with various internal and external stakeholders with strong relationship management skills.
• Strong knowledge of Microsoft Office Suite, familiarity with modern technology management processes and business tools, CRM and ERP systems.

Responsibilities

• Drive cash collection across France and other European markets, following up on outstanding invoices.
• Proactively gather outstanding invoice information from the Finance team to keep collections on track.
• Manage customer accounts at restaurant and company levels across Europe; issue credit notes and resolve invoicing errors.
• Report weekly on cash collection progress and KPI performance with the Country Manager.
• Maintain the customer database (approx. 1,500 restaurants) and update franchisee details.
• Ensure smooth office operations, facilities maintenance, travel, courier management and vendor liaison.
• Support onboarding and personnel administration, including filing of corporate/legal documents.
• Provide admin support across the business unit and assist with P&C initiatives and process improvements.
• Coordinate event management for offices twice per year; liaison with Communication team.

Skills

Sales administration

Finance operations

Bilingual French/English

CRM

ERP

Microsoft Office Suite

Tools

CRM

ERP

MS Office

Job description

Coates Group in Paris is seeking a Finance & Admin professional to handle cash collection and invoicing for ~1,500 restaurant customers, and to manage day-to-day office administration to support our growth in France and Europe.

The role requires fluent French and English, strong Excel/ERP/CRM skills, and the ability to coordinate with Finance, customers and local teams. A structured, process-driven approach is essential.