Bilingual Customer Service Specialist – Dutch & French

ESAB Corporation; Cergy; Hybrid; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

ESAB Corporation in Cergy is seeking a Customer Service Specialist fluent in Dutch and French to provide outstanding support to clients. You will handle requests, prepare documentation, and maintain client data while contributing to business targets and ensuring customer satisfaction.

The ideal candidate has a sales-related degree, significant experience in customer service, and excellent CRM skills. This position allows for hybrid work with in-person attendance required at least three times per week.

Qualifikationen

• Fluent in French, Dutch, and English.
• Significant experience in customer service.
• Enjoys working with numbers and data.

Aufgaben

• Be the first point of contact for clients, handling requests via phone or email.
• Prepare and send documentation like quotations and invoices.
• Resolve issues with orders and maintain client data.

Kenntnisse

Service orientation

Attention to detail

Communication skills

CRM and ERP systems

Ausbildung

College or university degree in sales-related areas

Tools

MS Office (Word, Excel, PowerPoint, Teams)

CRM software

Jobbeschreibung

ESAB Corporation in Cergy is seeking a Customer Service Specialist fluent in Dutch and French to provide outstanding support to clients. You will handle requests, prepare documentation, and maintain client data while contributing to business targets and ensuring customer satisfaction.

The ideal candidate has a sales-related degree, significant experience in customer service, and excellent CRM skills. This position allows for hybrid work with in-person attendance required at least three times per week.