B2B Customer Success Manager — Growth & ROI Advocate

Nfinite; Bordeaux; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading technology company in Bordeaux seeks a professional to manage customer relationships and improve their experience with the Nfinite platform. You will proactively propose enhancements for customer engagement and drive revenue through upsells, while ensuring effective communication between clients and internal teams. Fluent English and French, along with prior B2B experience and strong organizational skills, are key requirements for this role.

Qualifications

• Fluent in English and French.
• Prior experience with B2B customers is required.
• Strong customer orientation and organizational skills.

Responsabilités

• Manage the portfolio of customers and propose action plans.
• Be accountable for revenue generation through upselling.
• Create a relationship of trust with contacts at all levels.
• Be the voice of the customer within the organization.

Connaissances

Fluent in English

Fluent in French

Experience with B2B customers

Strong customer orientation

Organized

Ability to work on multiple projects

Curiosity

Ability to listen and teach

Description du poste

A leading technology company in Bordeaux seeks a professional to manage customer relationships and improve their experience with the Nfinite platform. You will proactively propose enhancements for customer engagement and drive revenue through upsells, while ensuring effective communication between clients and internal teams. Fluent English and French, along with prior B2B experience and strong organizational skills, are key requirements for this role.