Account Manager, Industrial Services

Usualindustries; Lyon; Hybrid; EUR 55,000 - 72,000; Full time

Job summary

Usual Industries in Lyon is seeking a regional industrial service accounts manager to develop account plans and coordinate delivery commitments, combining on-site presence with remote work. You will build account plans around customer priorities, coordinate renewals and pricing reviews, and resolve concerns with operational partners.

Four years in B2B account management and experience with industrial customers or services are required. The base-pay range is €55,000–€72,000 EUR annually.

Qualifications

• Four years in B2B account management.
• Experience with industrial customers or services.
• Commercial judgment and dependable follow-up.

Responsibilities

• Build account plans around customer priorities.
• Coordinate proposals, renewals and pricing reviews.
• Resolve concerns with operational partners.
• Establish a clear account plan with service and growth priorities.

Skills

B2B account management

Industrial customers experience

Commercial judgment & follow-up

Job description

Develop regional industrial service accounts and coordinate delivery commitments.

Commercial Operations connects customer needs with the people responsible for delivery. Teams manage relationships, proposals and the handoffs that determine whether commitments can be met.

What you will do

• Build account plans around customer priorities
• Coordinate proposals renewals and pricing reviews
• Resolve concerns with operational partners

What you will bring

• Four years in B2B account management
• Experience with industrial customers or services
• Commercial judgment and dependable follow-up

Establish a clear account plan with service and growth priorities.

Working arrangements

This role combines work at the listed location with time working remotely. Team attendance is agreed with the hiring manager and depends on the assignment. Hybrid does not mean location-independent.

Renewal confidence should be supported by a conversation with the customer.

Compensation and development

The base-pay range for this role is €55,000–€72,000 EUR annually. Positioning within the range reflects relevant experience, skills and the requirements of the assignment. Benefits and any additional compensation are discussed for the location and role.

You will agree priorities with your manager and review progress through regular conversations. Development may include technical learning, project assignments and opportunities across the enterprise.

We welcome relevant experience gained through different education and career pathways. If you need an adjustment to access the process, contact [e-mail] and include the requisition number.