Account Manager

HCL Technologies Limited; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Personal time off

Maternity and paternity benefits

Access to skills / higher education programs/resources

Discounts on products and services via Benefit Box

Participate in CSR programs

Opportunities for career growth

Résumé du poste

A global IT services company in Paris is looking for a candidate who will manage client relationships, drive revenue growth, and ensure satisfaction for assigned accounts. This role requires effective contract negotiation and execution of multi-year account plans aligned with customer priorities. The position offers various benefits including personal time off, educational resources access, and career advancement opportunities.

Qualifications

• Proven ability to manage large client accounts effectively.
• Strong negotiation skills for contracts and renewals.
• Experience in driving revenue growth in IT services.

Responsabilités

• Own and expand the client relationship to drive revenue and satisfaction.
• Develop multi-year account plans aligned with customer priorities.
• Manage overall account performance, including revenue and profitability.

Description du poste

To be responsible for owning and expanding client relationship with customers to drive revenue growth, client satisfaction and long-term partnership with assigned accountsManages accounts with a typical size of 10-30M Portfolio

Key Responsibilities

• 1.A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
• 2.Develop and execute multi-year account plan alignment with customer priorities and industry trends
• 3.Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
• 4.Ensure high-quality delivery of contracted services and solutions
• 5.Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
• 6.Leads contract negotiations, renewals and pricing discussions

Benefits

• Personal time off
• Maternity and paternity benefits
• Access to skills / higher education programs/resources
• Discounts on products and services via Benefit Box
• Participate in CSR programs and live life with a purpose
• Opportunities to grow and advance your career

Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.