Account Manager

HCL Technologies Limited; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Personal time off

Maternity and paternity benefits

Access to skills/higher education programs

Discounts on products and services

Opportunities to grow and advance your career

Résumé du poste

HCL Technologies Limited in Paris is looking for a professional to manage and expand client relationships. Responsibilities include ensuring seamless delivery of services, executing account plans, and leading contract negotiations.

The role requires a strong focus on client satisfaction and revenue performance. The position offers various benefits including personal time off, maternity and paternity benefits, and opportunities for career growth.

Responsabilités

• Own and expand client relationships to drive revenue growth and satisfaction.
• Execute multi-year account plans aligned with customer priorities.
• Manage account performance in terms of revenue and profitability.
• Ensure high-quality delivery of services and solutions.
• Lead contract negotiations and pricing discussions.

Description du poste

To be responsible for owning and expanding client relationship with customers to drive revenue growth, client satisfaction and long-term partnership with assigned accounts. Manages accounts with a typical size of 10-30M Portfolio

Key Responsibilities

• A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
• Develop and execute multi-year account plan alignment with customer priorities and industry trends
• Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
• Ensure high-quality delivery of contracted services and solutions
• Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
• Leads contract negotiations, renewals and pricing discussions

Benefits

• Personal time off
• Maternity and paternity benefits
• Access to skills / higher education programs/resources
• Discounts on products and services via Benefit Box
• Participate in CSR programs and live life with a purpose
• Opportunities to grow and advance your career

Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.