Account Manager

Confidential; Paris; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Confidential in Paris is seeking a Mid-Market Account Manager to be the main strategic partner for a portfolio of about 60 mid-market accounts. You will help clients grow, maximize platform value, and build long-term, profitable relationships.

Responsibilities include governance with regular check-ins and QBRs, monitoring adoption and health, driving upsell and renewals, and negotiating contracts while protecting business interests.

Qualifications

• 3+ years in Account Management, Key Account Management or Enterprise Sales in a B2B SaaS or tech company.
• Proven track record managing strategic or high-value accounts.
• Strong communication, negotiation and relationship-building skills.
• Comfortable with several stakeholders and long sales cycles.
• Business-minded, customer-focused, curious and quick to learn.
• Experience with structured sales methods (e.g. Challenger, MEDDPICC) and rigorous forecasting.
• Fluent in French and English.
• Hybrid work, with Central Paris office.
• Fast-growing, international environment with real room to grow.

Responsibilities

• Account governance: Set up regular check-ins, business reviews, QBRs to build trust and grow each account.
• Customer health: Track product adoption and usage; identify accounts for growth or churn risk and act fast.
• Upsell & cross-sell: Find and close new revenue opportunities within portfolio.
• Renewals & negotiation: Manage contracts and renewals, lead negotiations, protect commercial interests.
• Account intelligence: Monitor client news to spot growth signals and anticipate risks.

Skills

Account management

Key account management

Enterprise sales

Relationship-building

Forecasting

Negotiation

Tools

MEDDPICC

Challenger Sale

Job description

Our client is a fast-growing B2B SaaS scale-up whose platform helps businesses automate critical workflows and turn data into better decisions. Its products are used every day by companies across several countries. The team is international in mutiple countries.

The role

As Mid-Market Account Manager, you are the main strategic partner for your clients once the contract is signed. You manage a portfolio of about 60 mid-market companies, mostly in tech but also in other sectors. It mixes long-standing customers and recently signed accounts. Your goal is to help them grow, get the most value from the platform, and build long-term, profitable relationships.

Your missions

• Account governance: Set up a regular rhythm with each client (check-ins, business reviews, QBRs) to build trust, spot new needs and risks early, and grow each account..
• Customer health: Track product adoption and usage. Identify which accounts can grow and which are at risk of churn, and act fast on both..
• Upsell & cross-sell: Find and close new revenue opportunities in your portfolio. You own expansion revenue..
• Renewals & negotiation: Manage contracts and renewals, lead negotiations, and protect the commercial and legal interests of the business..
• Account intelligence: Follow your clients’ news (fundraising, acquisitions, product launches, strategic shifts) to spot growth signals and anticipate risks..

Your profile

• 3+ years in Account Management, Key Account Management or Enterprise Sales in a B2B SaaS or tech company.
• Proven track record managing strategic or high-value accounts.
• Strong communication, negotiation and relationship-building skills.
• Comfortable with several stakeholders and long sales cycles.
• Business-minded, customer-focused, curious and quick to learn.
• Experience with structured sales methods (e.g. Challenger, MEDDPICC) and rigorous forecasting.
• Fluent in French and English.
• Hybrid work, with Central Paris office.
• Fast-growing, international environment with real room to grow.