Strategic Merchant Growth Manager – Finland

PLP Group; Helsinki; On-site; EUR 90,000 - 130,000; Full time

Job summary

Klarna seeks a Business Development Manager — Partner Success in Helsinki. You will own a portfolio of mid‑to‑enterprise merchants, driving joint business planning, upsell, renewals, and issue resolution. You will also pursue new strategic deals from lead to close with a focus on GMV and churn reduction.

The role requires 5+ years in BD/AD/Sales, strong data interpretation, and comfort negotiating with senior stakeholders. On‑site in Helsinki with cross‑functional collaboration across teams.

Qualifications

• 5+ years in business development, account management, or sales with high‑value merchant portfolios.
• Ability to craft business cases and present them with an analytical approach.
• Experience negotiating with C-suite and senior stakeholders.

Responsibilities

• Build a data‑driven view of each merchant's business to identify growth opportunities.
• Negotiate renewals and upsell deals with senior stakeholders, including C‑suite.
• Origin new partnership opportunities and move deals from lead to signed contract.
• Collaborate with analysts, delivery, product, and marketing to solve cross‑functional issues and unlock lead generation.
• Serve as the named account owner for your portfolio and provide day‑to‑day consultative support.

Skills

Business Development

Account Management

Sales Negotiation

Strategic Partnerships

Data Analysis

Job description

Klarna seeks a Business Development Manager — Partner Success in Helsinki. You will own a portfolio of mid‑to‑enterprise merchants, driving joint business planning, upsell, renewals, and issue resolution. You will also pursue new strategic deals from lead to close with a focus on GMV and churn reduction.

The role requires 5+ years in BD/AD/Sales, strong data interpretation, and comfort negotiating with senior stakeholders. On‑site in Helsinki with cross‑functional collaboration across teams.