Senior Partnerships Manager — Growth & Renewal (Finland)

Klarna; Helsinki; On-site; EUR 90,000 - 130,000; Full time

Job summary

Klarna is seeking a Business Development Manager — Partner Success in Helsinki. You will own a portfolio of mid‑to‑enterprise merchants, drive joint business planning, upsell and renewal negotiations, and troubleshoot issues to maintain healthy, growing relationships.

You will originate new strategic deals, partner with your manager on high‑stakes negotiations, and work with analytics, delivery, product, and marketing teams to unlock growth. Fluency in Finnish and English is required.

Qualifications

• 5+ years in Business Development, Account Management, or Sales managing high‑value merchant portfolios.
• Ability to navigate ambiguous/high‑stakes situations to a clear result.
• Experience building and presenting business cases with data to support decisions.
• Experience negotiating with senior stakeholders, including C‑suite, to close deals.
• Willingness to work with Klarna's AI tooling.
• Fluent in Finnish and English.

Responsibilities

• Build a detailed, data‑driven picture of each merchant's business and identify growth opportunities.
• Negotiate directly with senior stakeholders to renew contracts and upsell.
• Origin new partnership opportunities and shepherd deals from lead to close.
• Collaborate with analysts, delivery, product, and marketing to solve cross‑functional problems.
• Act as the named account owner for portfolio merchants and provide day‑to‑day consultative support.

Skills

Finnish language

English language

Job description

Klarna is seeking a Business Development Manager — Partner Success in Helsinki. You will own a portfolio of mid‑to‑enterprise merchants, drive joint business planning, upsell and renewal negotiations, and troubleshoot issues to maintain healthy, growing relationships.

You will originate new strategic deals, partner with your manager on high‑stakes negotiations, and work with analytics, delivery, product, and marketing teams to unlock growth. Fluency in Finnish and English is required.