Remote Revenue & Customer Success Ops Lead

YO AI Labs; Espoo; Remote; EUR 70,000 - 110,000; Part time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows across SaaS environments. The role focuses on data accuracy, reporting, and revenue operations, with hands-on configuration of Salesforce, HubSpot, and related tools.

Applicants should have 4+ years in Sales, Revenue, or Customer Success Operations, strong communication, and the ability to manage multiple tools beyond the CRM.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong written and verbal communication; data accuracy and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Revenue operations

Data accuracy

Cross-functional collaboration

Tools

Salesforce

HubSpot

Billing systems

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert to optimize CRM-driven workflows across SaaS environments. The role focuses on data accuracy, reporting, and revenue operations, with hands-on configuration of Salesforce, HubSpot, and related tools.

Applicants should have 4+ years in Sales, Revenue, or Customer Success Operations, strong communication, and the ability to manage multiple tools beyond the CRM.