Receptionist

CBRE; Helsinki; On-site; EUR 29,000 - 38,000; Full time

Job summary

CBRE Group, based in Helsinki, seeks a friendly receptionist to join the Workplace Experience team. You will greet visitors, manage calls, and support meeting setups in a fast-paced office.

Fluent Finnish and English, a proactive and reliable mindset, and the ability to work independently while collaborating with the team are essential. The role starts on 1 September 2026 or by agreement, with opportunities to suggest improvements for the office environment.

Qualifications

• You genuinely enjoy helping others and creating a welcoming environment with a big smile.
• Proactive and responsible mindset, you see what needs to be done and take action.
• You are reliable and trustworthy, you handle all of your responsibilities with care.
• You are not afraid to suggest improvements and try new ways of working.
• Ability to stay organized and prioritize in a busy environment.
• Strong communication and interpersonal skills.
• Ability to work independently while being a great team player.
• Working knowledge of Google and Microsoft tools.
• Fluent written and spoken Finnish and English.
• Experience in reception, customer service, or a comparable role will help you succeed in this position

Responsibilities

• Welcome and assist clients, applicants, and visitors and make a warm atmosphere for everyone.
• Manage visitor registration, passes, and follow relevant security protocols.
• Answer incoming calls and emails and direct enquiries to the right people.
• Prepare and maintain the reception area, including coffee and snacks.
• Manage and maintain office key and access-related matters. This will be your own responsibility.
• Track incoming and outgoing packages, mail, and freight.
• Support meeting room setups, catering, and internal and external events.
• Communicate with cleaning, maintenance and other service providers to ensure the office runs smoothly.
• Identify maintenance issues and follow them through to resolution.
• Place orders and manage office supplies and other day-to-day needs.
• Support internal communication via Slack and other channels.
• Bring forward ideas and suggestions for improving our reception and whole office.
• Take ownership of agreed tasks and follow them through from start to finish.
• Occasionally cover for the Executive Assistant, e.g. during holidays.

Job description

About The Role

As a CBRE Receptionist, you will be an important part of our Workplace Experience team. You will be based at our client’s office in the heart of Helsinki. We have a small Office team where we all have our own responsibilities but we are always helping each other when needed. Your main responsibility is to ensure that our reception runs smoothly and that our employees, clients, and visitors receive a warm and professional welcome.

Your everyday work will include greeting visitors, answering calls and emails, preparing coffee, supporting meeting arrangements, and taking care of various reception-related tasks.

We value someone who takes initiative, is comfortable taking responsibility, and is eager to develop our reception and workplace experience. If you see something that could work better, we want you to speak up and make it happen.

Trust and reliability are especially important in this role.

What You’ll Do

• Welcome and assist clients, applicants, and visitors and make a warm atmosphere for everyone.
• Manage visitor registration, passes, and follow relevant security protocols.
• Answer incoming calls and emails and direct enquiries to the right people.
• Prepare and maintain the reception area, including coffee and snacks.
• Manage and maintain office key and access-related matters. This will be your own responsibility.
• Track incoming and outgoing packages, mail, and freight.
• Support meeting room setups, catering, and internal and external events.
• Communicate with cleaning, maintenance and other service providers to ensure the office runs smoothly.
• Identify maintenance issues and follow them through to resolution.
• Place orders and manage office supplies and other day-to-day needs.
• Support internal communication via Slack and other channels.
• Bring forward ideas and suggestions for improving our reception and whole office.
• Take ownership of agreed tasks and follow them through from start to finish.
• Occasionally cover for the Executive Assistant, e.g. during holidays.

What You’ll Need

• You genuinely enjoy helping others and creating a welcoming environment with a big smile.
• Proactive and responsible mindset, you see what needs to be done and take action.
• You are reliable and trustworthy, you handle all of your responsibilities with care.
• You are not afraid to suggest improvements and try new ways of working.
• Ability to stay organized and prioritize in a busy environment.
• Strong communication and interpersonal skills.
• Ability to work independently while being a great team player.
• Working knowledge of Google and Microsoft tools.
• Fluent written and spoken Finnish and English.
• Experience in reception, customer service, or a comparable role will help you succeed in this position

We are looking for someone who enjoys being the person people can rely on, someone who takes care of the basics exceptionally well, but also sees opportunities to make our reception even better.

The position will start on1 September 2026 or by agreement.

For more information about the role, please contact

Office Team Lead Evita Hasanen, [e-mail] / [phone]

Facility Manager Jaana Vaskivuo, [e-mail] / [phone]

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500company headquartered in Dallas, is the world’s largest commercial real estateservices and investment firm (based on 2024 revenue). The company has more than140,000 employees (including Turner & Townsend employees) serving clientsin more than 100 countries. CBRE serves clients through four business segments:Advisory (leasing, sales, debt origination, mortgage serving, valuations);Building Operations & Experience (facilities management, propertymanagement, flex space & experience); Project Management (programmanagement, project management, cost consulting); Real Estate Investments(investment management, development). Please visit our website at www.cbre.com.