Warm Welcome Specialist - Helsinki Office

CBRE; Helsinki; On-site; EUR 29,000 - 38,000; Full time

Job summary

CBRE Group, based in Helsinki, seeks a friendly receptionist to join the Workplace Experience team. You will greet visitors, manage calls, and support meeting setups in a fast-paced office.

Fluent Finnish and English, a proactive and reliable mindset, and the ability to work independently while collaborating with the team are essential. The role starts on 1 September 2026 or by agreement, with opportunities to suggest improvements for the office environment.

Qualifications

• You genuinely enjoy helping others and creating a welcoming environment with a big smile.
• Proactive and responsible mindset, you see what needs to be done and take action.
• You are reliable and trustworthy, you handle all of your responsibilities with care.
• You are not afraid to suggest improvements and try new ways of working.
• Ability to stay organized and prioritize in a busy environment.
• Strong communication and interpersonal skills.
• Ability to work independently while being a great team player.
• Working knowledge of Google and Microsoft tools.
• Fluent written and spoken Finnish and English.
• Experience in reception, customer service, or a comparable role will help you succeed in this position

Responsibilities

• Welcome and assist clients, applicants, and visitors and make a warm atmosphere for everyone.
• Manage visitor registration, passes, and follow relevant security protocols.
• Answer incoming calls and emails and direct enquiries to the right people.
• Prepare and maintain the reception area, including coffee and snacks.
• Manage and maintain office key and access-related matters. This will be your own responsibility.
• Track incoming and outgoing packages, mail, and freight.
• Support meeting room setups, catering, and internal and external events.
• Communicate with cleaning, maintenance and other service providers to ensure the office runs smoothly.
• Identify maintenance issues and follow them through to resolution.
• Place orders and manage office supplies and other day-to-day needs.
• Support internal communication via Slack and other channels.
• Bring forward ideas and suggestions for improving our reception and whole office.
• Take ownership of agreed tasks and follow them through from start to finish.
• Occasionally cover for the Executive Assistant, e.g. during holidays.

Job description

CBRE Group, based in Helsinki, seeks a friendly receptionist to join the Workplace Experience team. You will greet visitors, manage calls, and support meeting setups in a fast-paced office.

Fluent Finnish and English, a proactive and reliable mindset, and the ability to work independently while collaborating with the team are essential. The role starts on 1 September 2026 or by agreement, with opportunities to suggest improvements for the office environment.