Receptionist

CBRE Group, Inc.; Helsinki; On-site; EUR 26,000 - 32,000; Full time

Job summary

CBRE Group, Inc. seeks a friendly Receptionist to be part of the Workplace Experience team in Helsinki. You will welcome visitors, answer calls and emails, and assist with meetings, coffee service, and daily office tasks to ensure a smooth-running reception.

The role emphasizes reliability, initiative and strong communication in both Finnish and English, with opportunities to contribute improvements and support the broader office team.

Qualifications

• Fluent Finnish and English, written and spoken.
• Reliable, proactive and takes initiative.
• Strong communication and customer service mindset.
• Able to work independently while contributing to a team.
• Organized with good prioritization in a busy reception.

Responsibilities

• Welcome clients, applicants and visitors to create a warm atmosphere.
• Handle visitor registration, passes and security protocols.
• Answer calls and emails and direct inquiries to the right people.
• Prepare and maintain the reception area with coffee and snacks.
• Support meeting room setups, catering and events.
• Coordinate office supplies and day-to-day needs.
• Communicate with cleaning and maintenance to keep the office running smoothly.
• Identify maintenance issues and follow through to resolution.
• Assist with internal communication via Slack and other channels.

Skills

Strong communication

Interpersonal skills

Team player

Independent worker

Proactive mindset

Organized

Tools

Google tools

Microsoft Office

Job description

Receptionist

About the Role

As a CBRE Receptionist, you will be an important part of our Workplace Experience team. You will be based at our client’s office in the heart of Helsinki. We have a small Office team where we all have our own responsibilities but we are always helping each other when needed. Your main responsibility is to ensure that our reception runs smoothly and that our employees, clients, and visitors receive a warm and professional welcome.

Your everyday work will include greeting visitors, answering calls and emails, preparing coffee, supporting meeting arrangements, and taking care of various reception-related tasks.

We value someone who takes initiative, is comfortable taking responsibility, and is eager to develop our reception and workplace experience. If you see something that could work better, we want you to speak up and make it happen.

Trust and reliability are especially important in this role.

What You’ll Do

• Welcome and assist clients, applicants, and visitors and make a warm atmosphere for everyone.
• Manage visitor registration, passes, and follow relevant security protocols.
• Answer incoming calls and emails and direct enquiries to the right people.
• Prepare and maintain the reception area, including coffee and snacks.
• Manage and maintain office key and access-related matters. This will be your own responsibility.
• Track incoming and outgoing packages, mail, and freight.
• Support meeting room setups, catering, and internal and external events.
• Communicate with cleaning, maintenance and other service providers to ensure the office runs smoothly.
• Identify maintenance issues and follow them through to resolution.
• Place orders and manage office supplies and other day-to-day needs.
• Support internal communication via Slack and other channels.
• Bring forward ideas and suggestions for improving our reception and whole office.
• Take ownership of agreed tasks and follow them through from start to finish.
• Occasionally cover for the Executive Assistant, e.g. during holidays.

What You’ll Need

• You genuinely enjoy helping others and creating a welcoming environment with a big smile.
• Proactive and responsible mindset, you see what needs to be done and take action.
• You are reliable and trustworthy, you handle all of your responsibilities with care.
• You are not afraid to suggest improvements and try new ways of working.
• Ability to stay organized and prioritize in a busy environment.
• Strong communication and interpersonal skills.
• Ability to work independently while being a great team player.
• Working knowledge of Google and Microsoft tools.
• Fluent written and spoken Finnish and English.
• Experience in reception, customer service, or a comparable role will help you succeed in this position

We are looking for someone who enjoys being the person people can rely on, someone who takes care of the basics exceptionally well, but also sees opportunities to make our reception even better.

The position will start on1 September 2026 or by agreement.

For more information about the role, please contact

Office Team Lead Evita Hasanen, [e-mail] / [phone]

Facility Manager Jaana Vaskivuo, [e-mail] / [phone]

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.