Finnish-Speaking Support Specialist — Relocate to Sofia

Recruitment By Ierotheos

Finland

On-site

EUR 20,000 - 27,000

Full time

7 days ago

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Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Job summary

Mercier Consultancy Group is seeking a Finnish Speaking Support Specialist to join our international customer support team. The role involves providing Finnish-language technical and functional assistance to customers via phone, email and chat, while ensuring high satisfaction and accurate issue resolution.

Relocation to Sofia is offered with fully paid training and relocation assistance. Applicants should be native or fluent in Finnish, hold an EU passport, and speak English well for

Qualifications

Finnish native or fluent (spoken and written).
EU passport holders only are eligible to relocate to Bulgaria.
English proficiency to communicate in an international office.

Responsibilities

Provide high-quality technical and functional support via phone, email, and live chat.
Maintain high customer satisfaction within the customer support environment.
Troubleshoot issues and deliver accurate Finnish-language solutions.
Document interactions in the internal CRM system.
Contribute to team goals and incentives via the monthly performance bonus.
Stay updated on product knowledge to ensure accurate information.
Collaborate with cross-functional teams to resolve complex issues promptly.

Skills

Finnish language

English language

Customer support experience

Job description

Relocation to Sofia is offered with fully paid training and relocation assistance. Applicants should be native or fluent in Finnish, hold an EU passport, and speak English well for

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