Finnish-speaking Customer Support Expert - iGaming in Malta

Next Job Abroad; Turku; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance and wellness benefits

Relocation support

International and collaborative work环境

Job summary

Next Job Abroad is seeking a Finnish-speaking Customer Support Expert to join an international iGaming company based in Malta. This full-time role offers a hybrid working arrangement and relocation assistance to help you settle in.

Ideal candidates bring fluent Finnish and English, strong communication skills, and a customer-focused mindset. You will support customers across channels, troubleshoot issues, and collaborate with an international team to deliver outstanding service.

Qualifications

• Fluent Finnish and English (C1 level or higher).
• Strong communication skills and a customer-focused mindset.
• Good problem-solving abilities and attention to detail.
• Confidence using computers and digital tools.

Responsibilities

• Support Finnish-speaking customers across different communication channels.
• Assist with enquiries, troubleshoot issues and provide excellent customer experiences.
• Work closely with an international team to ensure smooth and efficient service.
• Develop knowledge of the iGaming industry and customer support operations.

Skills

Finnish

English (C1+)

Strong communication

Customer-focused

Job description

Ready to take your career abroad? Join an international team in sunny Malta!

We're looking for a Finnish-speaking Customer Support Expert to join a growing company in the iGaming industry.

Whether you're looking to take your first steps in the industry or already have customer service experience, this could be a great opportunity to develop your skills in an exciting, international environment.

What you'll do

• Support Finnish-speaking customers across different communication channels.
• Assist with enquiries, troubleshoot issues and provide excellent customer experiences.
• Work closely with an international team to ensure smooth and efficient service.
• Develop your knowledge of the iGaming industry and customer support operations.

• Fluent Finnish and English (C1 level or higher).
• Strong communication skills and a customer-focused mindset.
• Good problem-solving abilities and attention to detail.
• Confidence using computers and digital tools.
• Flexibility to work rotating shifts.
• Previous customer service experience is an advantage, especially within iGaming.

• Full-time position based in Malta, with a hybrid working model.
• Relocation support to help you settle in.
• Health insurance and wellness benefits.
• Opportunity to gain valuable experience in the iGaming industry.
• An international and collaborative working environment.