Finnish-speaking Customer Support Expert - iGaming in Malta

Next Job Abroad; Helsinki; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Relocation support

Health insurance

Job summary

Next Job Abroad is seeking a Finnish-speaking Customer Support Expert to join our growing team in Malta. You will support Finnish-speaking customers across multiple channels and help deliver exceptional experiences in an international iGaming environment.

Ideal candidates will have fluency in Finnish and English (C1+), strong communication skills, and a customer-focused mindset. Relocation support and health benefits are offered, with a hybrid work model in Malta.

Qualifications

• Fluent Finnish and English (C1 level or higher).
• Strong communication skills and a customer-focused mindset.
• Good problem-solving abilities and attention to detail.

Responsibilities

• Support Finnish-speaking customers across different communication channels.
• Assist with enquiries, troubleshoot issues and provide excellent customer experiences.
• Work closely with an international team to ensure smooth and efficient service.
• Develop knowledge of the iGaming industry and customer support operations.

Skills

Finnish language proficiency

English language proficiency

Job description

Ready to take your career abroad? Join an international team in sunny Malta!

We're looking for a Finnish-speaking Customer Support Expert to join a growing company in the iGaming industry.

Whether you're looking to take your first steps in the industry or already have customer service experience, this could be a great opportunity to develop your skills in an exciting, international environment.

What You'll Do

• Support Finnish-speaking customers across different communication channels
• Assist with enquiries, troubleshoot issues and provide excellent customer experiences
• Work closely with an international team to ensure smooth and efficient service
• Develop your knowledge of the iGaming industry and customer support operations

Requirements

• Fluent Finnish and English (C1 level or higher)
• Strong communication skills and a customer-focused mindset
• Good problem-solving abilities and attention to detail
• Confidence using computers and digital tools
• Flexibility to work rotating shifts
• Previous customer service experience is an advantage, especially within iGaming

Benefits

• Full-time position based in Malta, with a hybrid working model
• Relocation support to help you settle in
• Health insurance and wellness benefits
• Opportunity to gain valuable experience in the iGaming industry
• An international and collaborative working environment

Interested?

If you're ready for a new challenge and would love to combine career development with life in Malta, we'd love to hear from you!