Finnish Fitbit Support Specialist (Relocation Included)

Mercier Consultancy MD; Finland; Presencial; EUR 11.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Fully Paid Training

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Modern office in Sofia

Career growth in Fitness & Wellness

Descripción de la vacante

Mercier Consultancy Group is recruiting a Finnish-speaking Fitbit Products Support Specialist for Sofia, Bulgaria. You will assist Finnish-speaking customers with Fitbit wearables and wellness ecosystems, troubleshoot app syncing, and provide tailored guidance to maximize device usage.

Fluency in Finnish, EU passport, and a passion for fitness tech are essential. The role offers fully paid training, relocation support, health insurance, and clear opportunities for growth in the international

Formación

• Native or fluent Finnish (spoken and written).
• EU passport (valid).
• Strong interest in Fitness & Wellness and wearable technology.
• Excellent communication with empathy and solution orientation.
• Previous customer support or technical assistance experience is a plus.

Responsabilidades

• Provide expert support to Finnish-speaking customers regarding Fitbit devices and wellness ecosystems.
• Troubleshoot synchronization, app connectivity, and hardware performance issues.
• Offer personalized guidance on health metrics and product features.
• Maintain high quality in all customer interactions to support brand loyalty.
• Collaborate with internal teams to stay updated on fitness tech developments.
• Document and report user feedback to improve products and services.
• Act as a brand ambassador for Fitbit, promoting a healthy lifestyle.

Conocimientos

Finnish language

Empathy & communication

Customer support

Descripción del empleo

Mercier Consultancy Group is recruiting a Finnish-speaking Fitbit Products Support Specialist for Sofia, Bulgaria. You will assist Finnish-speaking customers with Fitbit wearables and wellness ecosystems, troubleshoot app syncing, and provide tailored guidance to maximize device usage.

Fluency in Finnish, EU passport, and a passion for fitness tech are essential. The role offers fully paid training, relocation support, health insurance, and clear opportunities for growth in the international