Finnish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; Finland; On-site; EUR 11,000 - 17,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Modern office in Sofia

Career growth in Fitness & Wellness

Job summary

Mercier Consultancy Group is recruiting a Finnish-speaking Fitbit Products Support Specialist for Sofia, Bulgaria. You will assist Finnish-speaking customers with Fitbit wearables and wellness ecosystems, troubleshoot app syncing, and provide tailored guidance to maximize device usage.

Fluency in Finnish, EU passport, and a passion for fitness tech are essential. The role offers fully paid training, relocation support, health insurance, and clear opportunities for growth in the international

Qualifications

• Native or fluent Finnish (spoken and written).
• EU passport (valid).
• Strong interest in Fitness & Wellness and wearable technology.
• Excellent communication with empathy and solution orientation.
• Previous customer support or technical assistance experience is a plus.

Responsibilities

• Provide expert support to Finnish-speaking customers regarding Fitbit devices and wellness ecosystems.
• Troubleshoot synchronization, app connectivity, and hardware performance issues.
• Offer personalized guidance on health metrics and product features.
• Maintain high quality in all customer interactions to support brand loyalty.
• Collaborate with internal teams to stay updated on fitness tech developments.
• Document and report user feedback to improve products and services.
• Act as a brand ambassador for Fitbit, promoting a healthy lifestyle.

Skills

Finnish language

Empathy & communication

Customer support

Job description

Finnish Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing multilingual professionals for high-impact roles, ensuring that our partners thrive through excellence in service and expertise.

Job Overview

We are currently searching for a passionate professional to fill the Finnish Speaking Fitbit Products Support Specialist position in Bulgaria. This unique role within the Fitness & Wellness industry offers you the chance to combine your language skills with a genuine interest in health technology, making it one of the most exciting Finnish-speaking jobs currently available in Eastern Europe.

Key Responsibilities

• Provide expert support to Finnish-speaking customers regarding Fitbit wearable devices and wellness ecosystems
• Troubleshoot technical queries related to synchronization, app connectivity, and hardware performance within the Fitness & Wellness sector
• Deliver personalized advice on health metrics and product features to enhance the user experience
• Maintain high-quality standards in all customer interactions to ensure brand loyalty
• Collaborate with internal teams to stay updated on the latest fitness technology advancements
• Document and report user feedback to improve product development and service efficiency
• Act as a brand ambassador for Fitbit, promoting a healthy and active lifestyle through professional guidance

Requirements

• Native or fluent Finnish (spoken and written)
• Valid EU passport (mandatory)
• A strong interest in the Fitness & Wellness industry and wearable technology
• Excellent communication skills with a focus on empathy and solution-oriented thinking
• Previous experience in customer support or technical assistance is considered an advantage for this position in Bulgaria

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Modern office environment in the heart of Sofia
• Opportunities for career growth within the international Fitness & Wellness industry

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern European lifestyle, making it a highly desirable destination for expats seeking jobs in Bulgaria. You will enjoy a climate that offers beautiful, sun-drenched summers and scenic winters, providing the perfect backdrop for an active life. Bulgaria has rapidly become a hub for international professionals, offering a vibrant social scene and a welcoming culture.

Relocating to Bulgaria is a seamless experience, thanks to our comprehensive support and the country's high quality of life. From the affordable and delicious Mediterranean-inspired cuisine to the rich mountain landscapes and proximity to the Black Sea, Bulgaria provides a balanced, high-standard living environment. Joining one of our Finnish-speaking jobs means you will be part of a thriving international community in the heart of the Balkans.