Aesthetic Practice Growth Partner

Rippling; Helsinki; Hybrid; EUR 78,000 - 109,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Job summary

Glacial Skin by R2 Technologies, Inc. seeks a Practice Success Manager to deliver post-sales support, coaching, and strategic guidance to providers and distributors. You will drive utilization, train staff, and optimize workflows across global accounts.

The role requires strong communication, analytical skills, and the ability to manage a high-volume book of accounts with travel up to 90%. CRM proficiency, including HubSpot, is preferred. A BA/BS or equivalent experience is welcomed.

Qualifications

• BA/BS or 5+ years sales experience in aesthetics or Med Tech preferred.
• 5+ years virtual account management and support experience.
• Ability to manage a high-volume global book of accounts.
• Excellent communication, presentation, and instructional skills.
• Strong analytical skills with ability to interpret utilization trends.
• Marketing or consulting experience a plus.

Responsibilities

• Serve as primary support contact for providers ≥ Day 30.
• Deliver virtual education, refresher training, and ongoing consultative support.
• Monitor PAM trends and provide targeted coaching to strengthen utilization.
• Troubleshoot non-clinical issues, including logs and workflow gaps.
• Evaluate website/social media activity, marketing effectiveness, ROI reviews, and renewal planning.
• Provide workflow optimization recommendations and pricing/menu refinements.
• Support global distributors and international practices to maintain consistency.
• Maintain consistent engagement with accounts and align with performance goals.
• Ensure providers follow brand guidelines across social media and promote new assets.
• Support virtual events as needed.

Skills

Communication skills

Presentation skills

Instructional skills

Analytical skills

CRM experience (HubSpot)

Self-discipline

Education

BA/BS or equivalent

Tools

HubSpot

Job description

Glacial Skin by R2 Technologies, Inc. seeks a Practice Success Manager to deliver post-sales support, coaching, and strategic guidance to providers and distributors. You will drive utilization, train staff, and optimize workflows across global accounts.

The role requires strong communication, analytical skills, and the ability to manage a high-volume book of accounts with travel up to 90%. CRM proficiency, including HubSpot, is preferred. A BA/BS or equivalent experience is welcomed.