Account Manager – Customer Relationships

Suomen Kala Auto Oy; Espoo; On-site; EUR 39,000 - 61,000; Full time

Benefits offered by this job

Fixed salary

Incentive model

Support from seafood specialists

Wide product range

Flat organization

Job summary

Gastromakasiini (Kalamakasiini Oy) in Espoo seeks an Account Manager to expand and manage an existing customer base. You will work in a two-person sales pair, focusing on existing accounts while your teammate targets new customers, engaging in meetings and commercial negotiations to grow sales and profitability.

You will proactively contact customers, propose products and solutions, and coordinate orders, while building strong, long-term relationships and seeking opportunities to develop

Qualifications

• Commercially minded, proactive with strong communication and negotiation skills.

Responsibilities

• Focus on existing customers to grow sales and profitability.
• Proactively contact customers, identify needs and future plans.
• Prepare quotes and customer-specific solutions for orders.
• Coordinate orders and daily needs, and attend customer meetings and negotiations.
• Contribute to acquiring new customers in collaboration with your teammate.

Job description

Gastromakasiini (Kalamakasiini Oy) is an Espoo-based fish and food wholesale company. Our operation is built on high-quality products, personalized service, flexibility and delivery reliability.

We are developing our sales organization for the next growth phase, and the new Account Manager will be an important part of this.

Together with your teammate you will be responsible for an existing customer base to develop and grow. Your main responsibility will be to focus on existing customers: actively contact customers, identify new sales opportunities and build long-term customer relationships.

You will also participate with your teammate in acquiring new customers. The role in practice includes: active and regular contact with customers, identifying needs and future plans, increasing sales and profitability of accounts, actively offering products and product groups, preparing quotes and customer-specific solutions, coordinating orders and daily needs, customer meetings and commercial negotiations, and starting up new customers with your teammate.

The job is not only customer service; you will proactively contact customers, make proposals and continuously seek opportunities to develop cooperation.

You will work in a two-person sales pair where your main focus is existing accounts and your teammate focuses on new customer acquisition. Both share customers and targets and attend meetings and negotiations as needed.

What kind of person fits the role?

We are looking for a commercially minded, proactive person who wants to build strong customer relationships. We expect: proactivity, good communication and negotiation skills, ability to build trusting customer relationships, ability to multitask, responsibility and follow-through, and ability to work independently and closely with a teammate. Prior experience in B2B sales, restaurant/food service wholesale or similar sales is an asset.

We offer:

• a responsible and independent commercial role
• an existing customer base to develop
• a wide and evolving product range
• strong support from specialists in seafood product groups
• the opportunity to influence your own work and the development of our sales organization
• a flat organization and fast decision-making
• a fixed monthly salary and a target-based incentive model