Account Manager

Suomen Ensiapukoulutus Oy; Helsinki; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Onboarding

Partial remote after onboarding

Modern work environment

Continuous skills development

Job summary

Suomen Ensiapukoulutus Oy, based in Helsinki, seeks an Account Manager to manage contract customers and sell training services. You will build strong customer relationships, identify client needs, and design customer-specific solutions in collaboration with internal experts and service teams.

The role is office-based with potential partial remote work after onboarding. We value a proactive, systematic work approach, long-term commitment to account management, and strong negotiation skills to

Qualifications

• Experience in B2B sales and account management.
• Ability to analyze customers’ business and identify development needs.
• Strong communication and negotiation skills.
• Proactive and systematic work approach.
• Willingness to commit to long-term customer work and develop into a professional in account management.

Responsibilities

• Manage and develop contract customers long-term.
• Sell training services and design/present customer-specific solutions.
• Conduct customer meetings, proposals, and contract negotiations.
• Monitor customer satisfaction and initiate improvement actions.
• Design sales campaigns and customer-specific actions with the team.
• Collaborate with internal experts and service teams to ensure the best customer experience.

Skills

B2B sales

Account management

Solution selling

Negotiation

Communication

Job description

We are looking for a results-driven and customer-centric Account Manager to manage contract customers and sell our training services. This role involves building and deepening customer relationships, identifying client needs, and offering high-quality, comprehensive solutions. As a member of the Presto group, we leverage our strong fire safety expertise alongside our training services to enhance customer safety in diverse and effective ways. You will have the opportunity to utilize these synergies to build customer-specific solutions.

Responsibilities

• manage and develop contract customers long-term
• sell training services and design/present customer-specific solutions
• conduct customer meetings, proposals, and contract negotiations
• monitor customer satisfaction and initiate improvement actions
• design sales campaigns and customer-specific actions with the team
• collaborate with internal experts and service teams to ensure the best customer experience

Requirements

• experience in B2B sales, account management and solution selling
• ability to analyze customers’ business and identify development needs
• strong communication and negotiation skills
• proactive and systematic work approach
• willingness to commit to long-term customer work and develop into a professional in account management

What we offer

• a responsible and meaningful role in developing customer relationships
• opportunity to utilise the entire Presto group’s range of solutions to broaden customer solutions
• modern work environment and supportive team
• thorough onboarding and continuous skills development
• office-based role with possibility of partial remote work after onboarding
• work primarily from the office with flexible partial remote work after onboarding

For more information, contact Toni Kolis at 040 535 3234 or [e-mail].