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Remote German-Speaking Customer Support Specialist
Résumé du poste
A premier mobility service provider is seeking a German Speaking Customer Support Agent for a fully remote role. You will be responsible for responding to customer inquiries, handling complaints, and collecting feedback to enhance service quality. Ideal candidates will have fluent German, strong communication skills, and a passion for customer service. Enjoy benefits like flexible work-life balance, professional growth opportunities, and engaging team activities. Apply now to join an innovative team!
Prestations
Qualifications
- Fluent in German and very good English.
- Proven ability to deliver excellent customer service.
- Strong communication and empathy in customer interactions.
Responsabilités
- Respond to customer enquiries via email and phone.
- Handle customer complaints effectively.
- Collect feedback and contribute suggestions for improvement.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.