Online jobs in Italia

Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.

We are looking for a Account Manager to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!

What you will be doing

• Act as the main point of contact for assigned clients, building strong and long-term relationships.
• Ensure a smooth client experience, from onboarding to daily operations.
• Identify growth opportunities within existing accounts (upsell/cross-sell).
• Coordinate with internal teams (risk, operations, finance, legal) to ensure seamless service delivery.
• Monitor key account performance metrics (volumes, fees, chargebacks, etc.).
• Support clients in issue resolution and proactively work to prevent incidents.
• Stay up to date with regulations and trends in the industry to provide strategic guidance.
• Support the commercial team in preparing proposals for new gambling clients.

Requirements:

• Minimum 2–3 years of experience as an Account Manager in fintech, payments, or the gambling industry.
• Solid understanding of online payment systems and the specific challenges of the gambling vertical (acquiring, chargebacks, compliance).
• Ability to manage multiple accounts and coordinate cross-functional teams.
• Results-oriented mindset with a commercial focus and attention to detail.
• Fluent in English (mandatory)

What we offer:

• A global environment with teammates living around the world
• Opportunities in a fast-paced growing company

At Eron International, everything starts with our values

#Be Direct: we are direct and genuine in all situations
#Be Owner: we treat the issues as true owners being accountable for the results
#Be Curious: we always ask ourselves what we can do better without settling with the status quo
#Be Hero Leader: lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact.
#Take risks: we take controlled risks with courage and without fear of being paralyzed by error