Jobs in Barcelona, España

Are you ready for a new adventure? Mercier Consultancy is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Agent to join our vibrant team in Greece, with fully paid relocation! In this engaging role, you will be the voice of our brand, assisting our Danish-speaking clients with their inquiries and providing top-notch customer support. Imagine working in a sunny Mediterranean destination while making a difference in customers' lives—sounds amazing, doesn’t it?

• Provide exceptional customer service to Danish-speaking clients via phone, email, and chat.
• Address inquiries, resolve complaints, and ensure customer satisfaction at every touchpoint.
• Deliver accurate information about our products and services, all while showcasing your knowledge and expertise.
• Document customer interactions clearly and effectively in our systems.
• Collaborate with a dynamic team to streamline processes and enhance service quality.
• Gather customer feedback to identify trends and help our company improve consistently.
• Stay updated on industry trends and company offerings to provide informed support.

• Fluency in Danish and English, both written and spoken.
• Previous experience in customer service is a huge plus, but we also welcome passionate newcomers!
• Fantastic communication skills and a flair for connecting with people.
• Strong problem-solving skills; you love turning challenges into solutions.
• Familiarity with customer service software is an advantage, but we're happy to help you learn!
• A positive attitude and a genuine desire to help others.
• Willingness to embrace new experiences and enjoy life in Greece!

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package (Flight, Airport Transfer And 4 Weeks Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...