puestos de Industria Farmaceutica en Italia

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and fostering unique customer relationships. We are seeking a Salesforce Architect.

Duties and Responsibilities :

• Design relevant data architecture roadmaps, defining scope, prioritization, delivery timelines, and addressing technical debt.
• Create architectural solutions involving technology and services, ensuring security, license management, high-level architecture, and technical designs align with enterprise standards. Cover product, integration, and architecture domains to meet acceptance criteria.
• Review and ensure the quality of solutions to meet business needs and strategic vision.
• Identify and propose opportunities for product innovation, driving quick wins and aligning with the product roadmap.
• Support testing phases to ensure compliance, addressing risks, licenses, and security issues. Ensure service design aligns with quality standards and client expectations.
• Contribute as a leader within Omega's communities of practice by providing thought leadership, training, and mentoring to enhance business, technical, and product architecture capabilities.

Experience and Skills :

• Minimum 4 years of experience as a Salesforce Technical Lead or similar role.
• Strong understanding of platform functionality, development, organization, time management, conflict resolution, and methodologies.
• Solid background as a solutions architect, contributing to strategy, roadmaps, and delivery plans for large-scale projects.
• Experience managing the full project lifecycle with collaborators, vendors, or third parties.
• Ability to evaluate vendor proposals and advocate for cost-effective solutions.
• Experience gathering and interpreting business information and client processes.
• Proficiency with core technologies related to the applications to be implemented.
• Ability to collaborate across business and technology teams to enhance services and customer experience.

What We Offer :

• Permanent contract
• Flexible schedule supporting work-life balance
• Certification plan to enhance skills with official certifications from our partners
• Home office support
• Flexible benefits (public transport, meal tickets, etc.)
• Health insurance
• Our commitment to societal betterment
• Opportunities for professional growth and development

About Us :

Omega CRM, a Merkle company, specializes in accelerating business experience through customer-centric solutions, technology, data, and AI. As part of the dentsu group, we form Spain's largest CXM agency, offering integrated media, creativity, content, technology, and strategy solutions to deliver measurable business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in the Salesforce ecosystem in Spain. We serve industries including retail, healthcare, pharma, real estate, education, and non-profit, delivering omnichannel customer service, eCommerce, marketing, and analytics solutions.

Client satisfaction is core to us (rating: 4.9/5), and we are proud recipients of awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

We believe in growth through our people, guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.