VIP Concierge & Receptionist – Multilingual (24/7)

JB; Benahavís; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Exclusive and professional environment

Long-term opportunity

Job summary

JB is seeking a Telephone Operator / Receptionist for a private villa in Marbella. The role is full-time and involves handling calls, greeting guests, and coordinating reservations.

We operate 24/7; flexibility, discretion, and multilingual communication in English and Spanish are essential. Proficiency with messaging apps (WhatsApp, Telegram) is valued for seamless guest interaction.

Qualifications

• Fluent English (speaking and writing).
• Fluent Spanish (speaking and writing).
• Pleasant and professional voice.
• Quick and efficient communication, both spoken and written.
• Comfortable using messaging apps (WhatsApp, Telegram, etc.).
• Ability to communicate clearly in multiple languages (speaking and texting).
• Positive attitude, discretion, and strong attention to detail.
• Experience in customer service, reception, or hospitality preferred.

Responsibilities

• Handle calls from VIP guests.
• Manage reservations and guest inquiries.
• Communicate with clients via phone and messaging apps (WhatsApp, Telegram, etc.).
• Welcome and assist guests when required.
• Provide polite, efficient, and discreet customer service.

Skills

Multilingual communication

English proficiency

Spanish proficiency

Professional voice

Effective written communication

Messaging apps

Discretion

Customer service

Tools

WhatsApp

Telegram

Job description

JB is seeking a Telephone Operator / Receptionist for a private villa in Marbella. The role is full-time and involves handling calls, greeting guests, and coordinating reservations.

We operate 24/7; flexibility, discretion, and multilingual communication in English and Spanish are essential. Proficiency with messaging apps (WhatsApp, Telegram) is valued for seamless guest interaction.