Multilingual Receptionist - Permanent Contract (Palma)

Mallorca Map; Palma; On-site; EUR 12,694 - 15,205; Full time

Job summary

Mallorca Map in Palma, Mallorca, is seeking a Receptionist and Telephone Operator to welcome visitors and manage calls at a busy front desk.

The role involves daily administrative tasks and ensuring smooth office operations under a permanent contract, with a monthly gross salary of 1,250 EUR. Work hours are Mon-Fri 8:30–16:30, plus alternating Saturdays 9:45–13:15. Spanish, Catalan, and English are required.

Qualifications

• High school diploma (Bachiller) or higher educational qualifications.
• Minimum of 12 months of professional experience in customer service and public contact roles.
• High level of proficiency in Spanish, high level in Catalan, and high level in English to effectively assist local and international individuals.

Responsibilities

• Provide direct, professional customer service to the general public visiting the facility.
• Handle all incoming phone inquiries, manage telephone communications, and direct callers appropriately.
• Carry out various daily administrative tasks and clerical support to keep files and office processes up to date.

Skills

Front-desk experience

Customer service

Communication skills

Languages: ES, CA, EN

Education

High school diploma

Job description

Mallorca Map in Palma, Mallorca, is seeking a Receptionist and Telephone Operator to welcome visitors and manage calls at a busy front desk.

The role involves daily administrative tasks and ensuring smooth office operations under a permanent contract, with a monthly gross salary of 1,250 EUR. Work hours are Mon-Fri 8:30–16:30, plus alternating Saturdays 9:45–13:15. Spanish, Catalan, and English are required.